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Terms & Conditions
 

A booking can be made via telephone or email, and the booking will be held for 7 days until the deposit is received.  If the deposit is not received within 7 days and we have been unable to contact you, the house will be re-let.  A non-returnable deposit of 25% of the cost of the rental is payable at time of booking.  The balance of the cost will be due one month prior to the start of the rental.  The full amount is payable if there is less than one month between time of booking and holiday dates.

Monies can be paid online via Paypal (carol.vivyan@guernsey.net), by cheque sent through the post (payable to Carol Vivyan), or by electronic transfer (details will be sent on request).

Once the deposit has been received, an acknowledgement will be sent to confirm the booking.

Persons staying at the house should not exceed the number of people stated on the booking form.  The house cannot be sublet to any other party without the written approval of the owner.

Cancellation.   Having paid the deposit, if you find you have to cancel your booking, please notify me as soon as possible via email, letter or fax.  The deposit is non-refundable.  If you have to cancel once you have paid the full cost, I will endeavour to re-let the house, in which case the balance will be returned to you.  In the event that the house cannot be re-let, 50% will be returned to you, and 50% retained.

The holiday home rental price does not include any personal insurance, travel or transportation.

You should take out insurance cover to reduce the impact of travel cancellations or disruptions, to protect your belongings, and to protect against damage to La Carniche: contents and/or buildings.  La Carniche's insurance policy does not cover guests' belongings, nor any theft or damage to house contents or buildings. 

You are not asked to make a security deposit, but I ask you to notify me of any breakages or any damage caused.  Any donations towards breakages will be gratefully accepted.

If you use the three bicycles (only suitable for adults), you do so at your own risk.  The bicycles are there for my own family use.  You are welcome to use them, but YOU ARE NOT INSURED and I cannot accept responsibility for their use or state of maintenace/safety.  Helmets and other safety equipment are not provided.  Padlocks and a bike pump are available.  If you use the bicycles, use them responsibly, and check them before use:  tyres, brakes, steering, folding mechanism etc. 

Guests must clean the premises before departures.    Only friends and family are invited to stay, and we therefore trust you with our personal belongings.  You will be sharing wardrobe space with some of our own clothes for example!

Bed linen and towels are NOT provided.  The upstairs double beds are 5' (King size) in the main bedroom, and normal double sized in the second room.  Pillows provided are the square French ones (63cm).

You will be given information regarding obtaining the house keys and detailed directions to the house shortly after receipt of the final payment.

Pets are not allowed.

Smoking is not allowed in the house.

Electricity, water and gas are included in the cost of your holiday, but please be mindful that the electric heaters are very expensive to run.

Bookings will not be accepted from anyone under the age of 18, nor from groups of people under the age of 25.

Your vehicles, their accessories and contents are left entirely at your own risk as are all personal belongings left in the property.

We cannot accept responsibility for personal injury, loss or damage to personal effects howsoever arising.

You must notify us of any shortcomings with your accommodation immediately so that action can be taken.  The owners or our agents may enter the premises at a reasonable hour for inspection purposes, and to carry out any essential repair or maintenance work.  The owner reserves the right to request a guest or guests to leave if there is reason to believe there has been disturbing or offensive behaviour.

In completing the booking form, you acknowledge that you have read and accepted these terms and conditions without reservation or exception.

Please download a booking form, or request one via email:  carol.vivyan@guernsey.net or telephone or fax (Guernsey) 01481 250828.

 

 

 

 

 

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